Windows checks for and installs any updated drivers found.

Click Search automatically for updated driver software.

With the sound device enabled, right-click the sound device and select Update Driver Software.

Right-click the sound device name and select Enable to re-enable the device.

If a sound device is listed with a down arrow, the device is disabled.

Double-click Sound, video and game controllers.

In Windows, search for and open Device Manager.

Make sure the audio device is enabled and then update the audio driver using Device Manager as follows: Updating the audio driver using Device Manager: If the audio problem persists after reinstalling the driver, try updating the driver using Device Manager.

Close HP Recovery Manager and then restart your computer.

When the installation is complete, click OK.

Select the audio driver in the list, and then click Install.

Click Reinstall drivers and/or applications.

In Windows, search for and open Recovery Manager.

Restoring the audio driver in HP Recovery Manager:

If a recommended action is displayed, select Apply this fix.

When the troubleshooter is done, the Troubleshooting has completed page is displayed, listing any problems found and what changes were made to the computer.

Wait while the troubleshooter detects problems and makes changes (or prompts you to make changes).

Select the device you want to troubleshoot and click Next.

Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

In Windows, type find and fix audio into Search, or right-click the speaker icon in the taskbar and select Troubleshoot sound problems.

Run the troubleshooting tool using the following steps: The audio troubleshooting tool in Windows can automatically fix common audio recording and audio playback problems with your computer.

Select the box next to any updates you want to install, and then click Download and install.

Click the update name for a description, version number, and file size.

Updates with a blue information icon are optional. Updates with a yellow information icon are recommended.

Click Check for updates and messages to scan for new updates.

Click My devices in the top menu, and then click Updates in the My PC.

To open HP Support Assistant, double-click the HP Support Assistant icon.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. You for posting on HP Support Community.ĭon't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:įirstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)

Sound muffled windows 10